1. Information we collect
We collect information you provide directly (name, email, company, phone, message content when you contact us) and limited technical information (browser type, IP, pages visited) via standard analytics.
2. How we use it
To respond to your inquiries, deliver requested services, send you communications you have opted in to, improve our website, and comply with legal obligations.
3. Sharing
We do not sell personal information. We share only with service providers strictly necessary to operate our business (email, hosting, CRM) under confidentiality agreements.
4. Retention
Contact form submissions are retained for up to 24 months from last interaction. Newsletter subscriptions are retained until you unsubscribe.
5. Your rights
You may request access, correction, or deletion of your personal data at any time by emailing privacy@servitek.com. EU/UK residents have additional rights under the GDPR.
6. Cookies
We use essential and analytics cookies. You can manage these through your browser settings.
7. International transfers
Data may be transferred to jurisdictions outside your own, protected by standard contractual clauses where required.
8. Security
We apply administrative, technical, and physical safeguards appropriate to the sensitivity of the information.
9. Contact
Questions about this policy? Email privacy@servitek.com or write to our Houston headquarters.